Delivery

At the checkout you'll see an estimated dispatch timescale when choosing your delivery option. This is how long it takes for your order to be ready for dispatch after you have received your confirmed order notification. 

Mainland UK, NI, Scottish H&I
Your shutters are made-to-measure so your delivery charge will be calculated based on the size of items in your basket. Your charge for both Standard and Express options will be displayed at the checkout. 
 

 Delivery option

 Delivery charge

 Ready to dispatch in 

 Standard Delivery

 £15.00 - £50.00

  9 - 11 weeks*

 Express Delivery 

 £30.00 per m2

  6 - 8 weeks

*Orders placed and/or confirmed with Standard delivery between 28/09/20 - 19/10/20 will be ready to dispatch in 10-14 weeks. This is to account for a reduced delivery service over the Christmas and New Year period. 


Once your order has been dispatched it should be delivered to you within 2-4 working days

We'll update you by email once your order has been made and shipped from our production facility. Once your order is ready for dispatch from our UK warehouse you'll receive a delivery notification which will include your courier tracking number. 


Channel Islands & Offshore UK
Your shutters are made-to-measure so your delivery charge will be calculated based on the size of items in your basket. Your charge for Standard Delivery will be displayed at the checkout. 

 Delivery Option

 Delivery Charge

 Ready to dispatch in 

 Standard Delivery

 £50.00 - £100.00

 9 - 11 weeks*

*Orders placed and/or confirmed with Standard delivery between 28/09/20 - 19/10/20 will be ready to dispatch in 10-14 weeks. This is to account for a reduced delivery service over the Christmas and New Year period. 


 
Once your order has been dispatched it should be delivered to you within 4-5 working days

We'll update you by email once your order has been made and shipped from our production facility. Once your order is ready for dispatch from our UK warehouse you'll receive a delivery notification which will include your courier tracking number.  


International Orders
We are able accept orders from other countries however we are unable to deliver to addresses outside of the UK or Channel /Offshore Islands. Please contact us via hello@diyshutters.co.uk for more information before placing your order. 
 

Guaranteed pre-Christmas Dispatch Offer 
  • Mainland UK, NI, Scottish H&I delivery addresses only, with standard delivery. 
  • Orders must be placed on or before 5pm on Friday 25/09/2020.
  • Orders must be confirmed for production no later than 6pm on Thursday 01/10/2020
By guaranteed pre-christmas dispatch we mean that your order will be handed over to the UK courier no later than Friday 19/12/2020. If we are unable to complete this promise we will refund your standard delivery charge only, no other compensation will be given.

We cannot guarantee complete delivery before Christmas day in the event that you are not available to receive your goods when the courier attempts delivery. Customers must take responsibility for allowing enough time to receive and install* their shutters after dispatch. 
*If you intend to hire your own third-party fitter please wait until you have received and checked your full delivery before making arrangements.

Full terms and conditions apply.


 

Information for orders placed or confirmed before 02/06/2020
Range Order Placed Estimated Dispatch Timescale
Painted Shutters, Stained Shutters, Limewash Shutters 25/03/20 - 02/06/20 10 - 12 weeks 
Affordable Basswood, Classic Poplar, Premium Elm  11/03/20 - 25/03/20 10-12 weeks
Affordable Basswood, Classic Poplar, Premium Elm  16/02/20 - 10/03/20 12 - 16 weeks


For further information please find our full Terms & Conditions here, our FAQs here. All shutter orders are bespoke, made-to-measure items so our estimated dispatch timescales cannot be guaranteed. If you have any further questions please do not hesitate to contact us. 

We'll make sure you get it right

Call 0800 0745678 for advice on styles, materials, sizing up and fittings, or see Contact Us for other ways to get in touch.

Choose the right shade!

Get a sample!

Learn all things shutters!

Read our guide

DIY Shutters made easy!

Watch our videos